A data breach or another form of cybercrime can hurt your business in many ways. Customers may lose trust in your company and your business reputation and profits can take a hit. You may also face liability for any losses customers suffered due to the exposure of their information, as well as penalties from federal agencies. You should always ensure that your company has a strong and secure privacy policy when it comes to customer information.
The privacy policy should be detailed on your website to inform the public of the following:
- What types of data and information you collect from website users or customers
- How you intend to use the data
- How you work to protect their data from outside exposure
Once you design a privacy policy in compliance with all applicable laws, be sure to follow that policy at all times. Make room in your business budget for data security measures, and take the steps needed to protect your customer information. A strong policy will include and act on the following:
- The collection and storage of cookies
- Getting consent to use customer information outside the transaction at hand
- Informing customers how to opt out of privacy policies or make a complaint about the use of their information
- Address the unique protections for children younger than age 13 under the Children’s Online Privacy Protection Act (COPPA)
The last thing you want is for the public to be hesitant to conduct transactions on your website, though designing and implementing the right privacy policy can be complicated, and you should discuss the matter with a skilled San Francisco business attorney.
Contact a Business Lawyer in San Francisco for More Information
At Primum Law Group, we assist all types of companies with a wide range of legal matters. Call 415.293.8042 or contact us online to discuss how we can help you.